Review, analyze, and evaluate business systems and user needs.
Interact with business and operations stakeholders to determine requirements for new projects and enhancements.
Participate in all phases of the SDLC to ensure implementation of system requirements.
Provide recommendations to internal business groups on process improvement projects by analyzing business process flows and identifying changes.
Define current/future state process flows.
Handle change management. Conduct root cause analysis and risk/issue identification.
Deliver the following artifacts as needed: Business requirements document, functional requirements, use cases, wire frames, report mockups, dashboards and process workflow design.
Experience in data analysis using SQL, MS Access or related technologies.
Develop and maintain a thorough understanding of business needs from both technical and business perspectives.

Bachelor’s degree in Management Information Systems / Computer Science / Computer Engineering or equivalent experience.
Minimum of 8 years’ experience in SDLC, gathering and documenting requirements for various complex business systems.
Experience in conducting business requirement sessions, JAD sessions and various elicitation techniques.
Ability to grasp technical concepts and translate business requirements into functional specifications.
Ability to work with a sense of urgency and attention to detail.
Excellent oral and written communication skills.

Senior Technology Business Analyst

Key skills