Program facilitation virtually and in person (some travel required)
Content creation assistance for future development programs
Ensure content adheres to industry leading adult learning principles, fostering active participation, critical thinking, and behavior change
Deliver leading-edge development programs with an engaging and holistic approach that brings out the leader in every person; emphasize self-awareness, exposure to real-world problems, and connections to people
Assist in designing and developing learning programs and content in various formats and channels (online courses, live online learning, instructor-led sessions, webinars, and social learning, etc.)
Track program participants' attendance, participation, and engagement throughout the duration of the program
Partner with field leaders to determine program graduation eligibility, post-graduation development plans, and plans for those not eligible to graduate
Provide exceptional customer service and ensure we create exceptional value for all our stakeholders: our team, program participants, field leaders, and Take 5 department leaders
Assist in working with a range of stakeholders to identify opportunities, understand learner needs, and ensure the delivery of relevant and impactful content
Assist in gathering input, feedback, and insights for actionable program improvement and expansion
Assist in completing and communicating cross-functionally regarding the evaluation framework used to assess effectiveness and impact of learning initiatives on participant awareness, knowledge, attitudes, and behaviors
Oversee data collection, analysis, and reporting to measure program nominees eligibility requirements, program outcomes and achievements
Requirements
Bachelor's degree or equivalent experience in Education, Human Resources, English, Organizational Development, Social Sciences, or a related field
3+ years of proven experience in facilitating in-person and virtual impactful field-based learning strategies, ideally within a hospitality setting
Strong facilitation skills in both live in-person and live-virtual environments, able to problem-solve, analyze, and effectively deliver high quality work
Deep understanding of leadership principles and the specific and nuanced challenges for development of unit level or field-based professionals, coupled with knowledge of effective leadership development practices
Proactive, autonomous, collaborative, and resourceful
Experience optimizing a range of learning management technologies, e-learning tools, and virtual learning platforms
Experience working with Microsoft Office Suite, including Word, PowerPoint, and Excel, as well as Canva
Exceptional interpersonal skills to engage with diverse groups of stakeholders across various sectors and backgrounds
Analytical mindset to measure learning outcomes, assess impact, and make data-driven decisions
Commitment to the values of Bold, Inclusive, Fun, Meritocracy, and Integrity
Experience working on a remote and agile team
Passionate brand ambassador for the mission and values of Driven Brands.
Benefits
health and wellness benefits including paid time off and holiday pay
Get early access to 50% of your earned wages at any time through our myFlexPay program