Leads group or in‑unit employee relations activity within wider change initiatives, providing specialist People Relations expertise and partnering proactively with P&CPs, P&CDs and senior leaders.
Builds and maintains constructive relationships with trade union representatives (CWU/Prospect) and employee representatives, ensuring regular engagement and consultation on workforce‑impacting matters.
Provides expert advice and guidance to in‑unit and Group People teams, managers and employees across a broad range of Employee Relations matters, including employment law compliance.
Supports the Group ER Manager and Group ER Strategy Director in developing, implementing and maintaining People policies, procedures, collective agreements and contracts, ensuring alignment with legislation, best practice and company values.
Analyses and presents key Employee Relations data — such as grievance trends, disciplinary activity and collective bargaining outcomes — to identify insights and inform decision‑making.
Works as part of an agile, cross‑functional P&C organisation, contributing ER expertise to projects beyond core specialism to deliver value across multiple HR domains.

Trusted advisor with strong stakeholder management and commercial insight.
Strong commercial acumen with the ability to apply business knowledge to decisions.
Skilled negotiator, achieving effective agreements and resolutions.
Solid understanding of employment law and its practical application.
Experience ensuring compliance with legislative and regulatory requirements.
Able to implement and support change management activities.
Designs processes and products with accessibility and inclusion in mind.
Competent in project and risk management across full project lifecycles.
Demonstrates a growth mindset with continuous learning and development.
Applies inclusive leadership and values diverse perspectives.

10% on target bonus
BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%
From January 2025, equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It’s for all parents, no matter how your family is made up.
Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more.
25 days annual leave (not including bank holidays), increasing with service
24/7 private virtual GP appointments for UK colleagues
2 weeks carer’s leave
World-class training and development opportunities
Option to join BT Shares Saving schemes.

Employee Relations Specialist

Key skills