District Manager

Role Overview

• Lead, coach, and develop General Managers and their leadership teams across all assigned locations
• Model professionalism, integrity, and high ethical standards, inspiring teams to uphold the same values
• Partner with Talent Acquisition to identify, attract, and retain top management‑level talent, both internal and external
• Assess staffing levels, build leadership capability, and develop strong successor pipelines
• Cultivate a culture of accountability, engagement, and continuous improvement
• Ensure consistent execution of company standards related to safety, service quality, site appearance, and operational procedures
• Conduct regular and unannounced audits, including inventory counts, cash drawer inspections, safe controls, and reconciliation of discrepancies
• Coach General Managers to maintain proper non‑fuel inventory levels, cash controls, product pricing, and product mix
• Maintain operational knowledge of POS systems and ensure teams adhere to established processes
• Establish and own district‑level goals aligned with company objectives related to people, profit, safety, service, and quality
• Analyze P&L statements, budgets, coverage ratios, and expense reports to drive sustainable financial performance
• Supervise key performance indicators, find opportunities for improvement, and communicate insights to the Area Director and truck service leadership
• Champion exceptional customer service standards across all locations
• Coach teams on effective service principles and engage directly with customers when needed to resolve issues
• Stay current on industry guidelines, regulatory requirements, and operational standards
• Complete required lead certification for the majority of restaurant brands managed (minimum of two)
• Travel regularly within the district, including occasional overnight stays.

Requirements

• Bachelor’s degree in a related field or major
• 8+ years of successful multi‑unit leadership experience with demonstrated positive results
• Strong negotiation, leadership, and analytical skills
• Deep understanding of category performance indicators such as gross margin, ROI, inventory turns, and basket size
• Ability to work effectively across departments and manage multiple priorities
• Excellent verbal and written communication skills
• Proficiency in Microsoft Excel, Word, and PowerPoint, with operational understanding of POS systems
• Strong planning and financial competence, including understanding of P&L drivers, budgets, and expense management
• Demonstrated ability to lead through influence, drive performance, and achieve operational excellence.

Benefits

• flexible working options
• a generous paid parental leave policy
• excellent retirement benefits