Identification, collection and analysis of information from a range of data sources, including social media and other data sources covered by our in-house tools.
Designing quantitative and qualitative research methods to collect and analyse large datasets.
Drafting analytical reports to a high standard, delivering valuable findings in a concise and robust manner.
Translating Arabic text into English and conducting research in Arabic on both text-based and audio/video content.
Working to demanding, high-tempo reporting schedules for clients.
Presenting findings verbally to clients, tailoring the content to their needs to support their strategic understanding.
Anticipating potential barriers to data collection and investigations; and identifying workable solutions; taking responsibility for improvements to processes.
Maintaining large databases and conducting regular reviews of social media and messaging platforms for inclusion into the project.
Researching and drafting deep dives into trends and themes identified.
Developing and sharing subject matter expertise related to online harms across the organisation.
Building relationships with clients, and supporting our business development by exploring and identifying opportunities for new projects of work that will be of interest to them.
Requirements
Candidates will be expected to undertake DBS checks or have, and be willing to apply for SC clearance
typically a minimum of three years’ continuous UK residency within the past five years.
Fluent in Arabic, including the ability to read, listen to, and translate written, audio, and video material.
Relevant professional or research experience in countering organised crime, violent extremism or other online harms.
Professional experience involving analysis and investigation using open-source research and OSINT methods.
Ability to scan large volumes of data and identify the most valuable pieces of information.
Demonstrated ability to source, interpret and analyse both quantitative and qualitative data, potentially including social media data, and producing actionable, decision-quality reporting.
A demonstrable ability to work under pressure, take action and get things done, both in managing your own workload and as a part of a team.
Strong attention to detail and ability to identify subtle patterns.
Excellent team working skills with the ability to collaborate effectively and respond flexibly to challenges.
Excellent written, verbal and interpersonal communication skills.
Willingness to be on-call and work outside regular working hours in response to incidents and relevant events.
We require and will check on candidates' eligibility to work in the UK and pass any relevant security clearance procedures per the needs of clients.
Fluency in languages other than English and Arabic.
Qualifications in quantitative methods for social science and specialist quantitative skills, including data visualisation, database management (SQL), Python, Tableau visualisation or other data analysis tool sets.
Professional experience in open-source research, online investigations, threat risk analysis, public safety, or law enforcement.
Security clearance at an SC level or higher in current role.
Tech Stack
Python
SQL
Tableau
Benefits
30 days' paid annual leave, excluding bank holidays.
Private healthcare package with access to specialist mental health cover, including coverage for partners and children.
Employee Assistance Programme providing access to mental health support.