Field Service Engineer II

Role Overview

• Install, maintain, troubleshoot, and repair advanced analytical and scientific instruments
• Diagnose mechanical and electronic issues down to the component level
• Provide technical support in laboratory and industrial environments
• Train and support customers on proper equipment operation and maintenance
• Document service activities and prepare detailed service reports
• Respond to customer needs, often with short notice
• Travel within assigned territory (50–75%) to support customers

Requirements

• Bachelor’s Degree in Electronics, Engineering, Physics, Chemistry, or related technical field with 2+ years of hands-on experience installing, troubleshooting, and repairing complex instruments
• High school diploma/GED with 4+ years of relevant experience
• Experience with installation, troubleshooting, and repair of laboratory/scientific instruments
• Experience with HVAC/R, ultra-high vacuum systems, and high-voltage equipment preferred
• Strong electronics and mechanical troubleshooting skills
• Ability to read and interpret technical documentation and schematics
• Valid driver’s license with ability to travel 50–75%

Benefits

• Ability to lift 40 lbs. without assistance
• Adherence to all Good Manufacturing Practices (GMP) Safety Standards
• Compliance with safety protocols and quality standards
• A commitment to safety and quality standards
• Professional development opportunities