Build deep, ongoing relationships with customers to understand their evolving business challenges, goals, and GTM strategies.
Translate customer problems into clearly scoped internal projects, partnering with Product, Engineering, and Data teams to drive solutions.
Act as the customer's strategic advocate internally — ensuring their needs shape our roadmap and priorities.
Develop and present recommendations to customer stakeholders, framing insights in terms of business outcomes and value realization.
Identify opportunities to expand customer usage and deepen platform adoption based on their evolving needs.
Collaborate with Account Management and Data teams to ensure continuity from launch through long-term engagement.
Bring a consulting mindset to ambiguous problems — structure the question, gather the right inputs, and deliver a clear recommendation.

5+ years of experience with 2+ years in management consulting, client advisory, or a strategic customer-facing role.
Strong business acumen with the ability to understand complex GTM motions and connect customer challenges to strategic solutions.
Excellent stakeholder management — you're comfortable presenting to senior leaders and navigating complex organizations.
Highly analytical — you're comfortable digging into data, identifying patterns, and using quantitative insights to structure ambiguous problems, scope projects, and communicate clear recommendations.
Familiarity with B2B SaaS, marketing, sales operations, or revenue analytics is a strong plus.
Ownership-first mindset — you take initiative, move fast, and figure things out.
You thrive in early-stage, high-urgency environments where speed and impact matter.

Solutions Consultant

Key skills