Operations Coordinator

Role Overview

• Serve as a liaison across departments, teams, and external partners
• Coordinate patient screening, consent, enrollment, and transfer into the Home Hospital program
• Provide onsite operational support: manage supplies, equipment, scheduling, and day-of admission logistics
• Assist with arranging vendor services such as meal delivery, infusion services, or home health support
• Conduct face-to-face interactions and telephonic outreach with patients and families
• Track and report daily census and other operational metrics
• Conduct safety and criteria screenings and assist with patient consenting
• Support compliance with regulatory, quality, and patient safety standards
• Maintain supply levels, organize materials, and build supply kits for admission
• Collaborate with administrative managers across Home Hospital sites
• Assist with onboarding and provide general administrative support as assigned

Requirements

• High school diploma or equivalent
• 2–3 years in an administrative or operational support role, ideally in healthcare
• Knowledge of hospital operations and regulatory requirements is a plus
• Knowledge of EPIC is a plus

Benefits

• Comprehensive benefits
• Career advancement opportunities
• Differentials
• Premiums and bonuses as applicable
• Recognition programs designed to celebrate your contributions and support your professional growth