Leadership and Team Management: Manage a team of 5–15 Inside Sales executives and SDRs, running weekly cadences for pipeline, conversion, forecast and average discount control. Target: increase productivity per FTE by 20–30% within up to 9 months.
Funnel and Conversion Management: Monitor and optimize the pipeline via CRM, ensuring a rapid-contact SLA for inbound leads and reducing the average sales cycle. Target: minimum conversion of 20–25% from qualified leads.
CAC Control and Commercial Efficiency: Work closely with Marketing and Sales Ops to improve lead quality, reduce rework, and enforce commercial discipline on average discounts. Goal: progressive reduction of channel CAC while maintaining healthy margins.
Process and Playbook Development: Standardize scripts, commercial approaches and operational routines. Implement clear, replicable playbooks and support automation and digitization initiatives across the sales journey.
Analysis and Reporting: Track metrics such as sales per FTE, conversion rate by stage, average sales cycle and forecast predictability (variance under 10%), using CRM and BI tools.
Commercial Strategy Support: Contribute to optimizing the channel mix, supporting the migration of analog sales to a more digital and scalable model.

Experience: Minimum of 4–6 years in structured sales (B2B or B2C), with at least 2 years in an Inside Sales leadership role. Proven experience managing by metrics and increasing commercial productivity.
Education: Bachelor’s degree in Business Administration, Engineering, Economics or related fields. MBA or specialization in Sales Management is a plus.
Technical Skills:
Proficiency with CRM tools (Dynamics or similar).
Advanced Excel and/or BI tool proficiency.
Funnel management, forecasting and conversion analysis.
Knowledge of metrics such as CAC, productivity per FTE and sales cycle.
Behavioral Skills:
Hands-on, data-driven profile.
Strong organizational skills and operational discipline.
Close leadership style focused on development and high performance.
Resilience and ability to operate under aggressive targets.
Differentiators: Experience in distributed solar generation, the free energy market ("mercado livre de energia") or subscription models. Background in commercial restructuring or channel digitalization.

Health and dental plan for employee and dependents
Meal allowance of R$42.00 per day to enjoy your breaks with flavor
Life insurance for your security and peace of mind
Educational partnership to continue your professional growth
Birthday day off to spend time with family and friends
Gympass to encourage a healthy lifestyle
Flexible working hours to balance personal and professional life
Training programs to accelerate your development
ESG education supported by the Global Compact Academy to stay up to date with trends
Hybrid work model

Inside Sales Coordinator

Key skills