Senior Analyst, Sales Process & Performance

Role Overview

• Analyze current sales and operational processes within the Commercial function to identify inefficiencies and improvement opportunities.
• Develop and monitor Key Performance Indicators (KPIs) to measure sales performance and process efficiency within the Commercial function.
• Support strategic growth initiatives by identifying and implementing scalable process improvements within the Sales and Strategic Growth functions.
• Collaborate with sales, marketing, IT, and customer service teams to align process improvements with business goals within the Commercial function.
• Provide regular reporting and insights to leadership on KPI trends and strategic progress within the Commercial function.
• Facilitate change management and promote a culture of continuous improvement within the Commercial function.

Requirements

• Bachelor’s degree in Business Administration, Operations, Sales, or a related field
• 3+ years of experience with Salesforce CRM
• 3+ years of proven experience in process improvement, KPI development, or business operations
• Strong analytical and problem-solving skills
• Proficiency in CRM systems and data analytics tools
• Knowledge of Lean Six Sigma methodologies is a plus

Benefits

• medical, prescription drug, vision, and dental plans
• 401(k) plan
• paid parental leave
• paid time off
• paid holidays