Partner Engagement Administrator

Role Overview

• Proactively identifies and engages with prospective educational partners through targeted outreach, including cold calls, in-person visits, and virtual engagements.
• Builds and nurtures long-term relationships with key decision-makers to foster trust, collaboration, and mutual growth.
• Develops and manages a robust pipeline of prospective students through strategic lead generation, personal networking, and partner referrals.
• Implements data-driven follow-up strategies to maintain consistent engagement and move prospects through the enrollment funnel.
• Conducts in-depth interviews with prospective students to understand their goals, motivations, and barriers.
• Possess a deep understanding of an assigned territory from local, regional and state opportunities.
• Aligns ACE’s program offerings with student needs using a consultative approach that emphasizes value, outcomes, and career alignment.
• Maintains strong, ongoing relationships with existing partner networks to enhance the student experience and generate referrals.
• Serves as a liaison between ACE and partner organizations to ensure alignment on goals, expectations, and shared success metrics.
• Collaborates with internal stakeholders—including leadership, enrollment, marketing, and integrated operations—to share insights, refine strategies, and identify opportunities for innovation.
• Stays abreast to ACE's current program offerings and be knowledgeable of ACE's products.
• Contributes to the development of scalable outreach models and best practices that support state-based growth.
• Designs and execute high-impact events, presentations, and activities that promote ACE’s programs and generate qualified leads.
• Represents ACE at trade shows, conferences, and community events to expand brand awareness and build strategic relationships.
• Consistently meets or exceeds performance expectations as outlined in the Partner Engagement Administrators Expectation policy.
• Upholds ACE’s standards of excellence in customer service, responsiveness, and ethical engagement.

Requirements

• Bachelor’s degree
• CRM/E-mail operations experience.
• Commitment to learning and developing skills.
• Good interpersonal and time management skills.
• Ability to work with individuals at all levels of the organization.
• Ability to exercise good judgment.
• Reliable transportation to office and the ability to travel/drive locally on a weekly daily or an as-needed basis.
• Must reside within a 45 mile commute to Baltimore, MD

Benefits

• Medical dental & vision Insurance
• HSA and FSA options
• Paid parental leave
• Paid volunteer time
• Tuition reimbursement & reduction programs
• Generous PTO
• 401k and employer match
• Full-service wellness and EAP program
• Employee recognition and awards programs
• Employer paid life & AD&D insurance
• Short-term disability
• Employer paid long-term disability
• And more…