Credit & Collections Representative – Night Shift

Role Overview

• Responsible for supporting accounts as they move through the collection timeline
• Ensuring accounts receive collection activity in timely manner
• Handling customers’ inquiries while using negotiation skills to collect delinquent balance(s)
• Facilitate interactions with customers
• Make outbound and receive inbound customer contact to resolve extreme delinquencies

Requirements

• With at least 2 years of experience in Credit and Collections, Accounts Receivable, or any relevant positions
• Must have strong customer service skills
• Experience in using a dialer (e.g., Avaya, etc.), and Salesforce are advantage
• Experience in a call center setting is a plus
• Ideally residing in the Greater Manila Area.

Benefits

• array of options
• expert guidance
• always-on tools that are personalized to meet the needs of your reality