Lead and support end‑to‑end sourcing for services engagements (e.g., CX BPO, consulting, marketing agencies, people/benefits, compliance, and other shared services), from intake in Zip through RFx, evaluation, negotiation, and contract execution.
Support a high volume of contracts (40+ per month) in an async culture while maintaining a strong Customer Focus for internal stakeholders.
Perform qualitative and quantitative analysis on vendor proposals, pricing models, and spend/usage data to support award recommendations and category strategies for Services.

BA/BS degree, preferably with an analytical focus (e.g., Business, Economics, Accounting, Engineering, or similar fields).
2–4 years of relevant experience in strategic sourcing, procurement, consulting, operations, or related roles; experience with services categories (BPO, marketing, professional services, corporate services) is strongly preferred.
Proven ability to operate in a fast‑paced, high‑volume environment with strong attention to detail, managing multiple requests and stakeholders at once.
Strong quantitative skills and a data‑guided approach to problem solving; experience analyzing spend, proposals, and usage data to inform sourcing strategy and vendor selection.
Comfort working with contracts and commercial terms and partnering with Legal on redlines for services agreements, SOWs, and order forms.
Proficiency with modern productivity tools (e.g., Google Workspace) and openness to learning S2P tools such as Zip and Ironclad.

Sourcing Analyst

Key skills