Senior Business Analyst

Role Overview

• Design, develop, and maintain Tableau dashboards and visualizations that track KPIs and produce actionable insights
• Establish and maintain KPI definitions, dashboard governance, and data quality checks; drive continuous improvement of data processes and instrumentation
• Cross functional alignment with Information Technology & Commercial functions to ensure alignment on business reporting
• Partner with CRM team to maintain and continuously improve business processes that track activities and impact of the Healthcare Solutions teams
• Partner with the Healthcare Solutions team to translate business questions into analytics requirements and implement scalable solutions
• Perform ad‑hoc analyses and present findings to cross‑functional stakeholders
• Provide training and documentation for dashboards and analytic tools; act as a point of contact for analytics requests from Healthcare Solutions teams
• Support leadership with regular business reviews, executive-level slide decks, and data storytelling that drives decisions
• Ensure compliance with data privacy and security policies when handling sensitive healthcare or customer data

Requirements

• Bachelor’s degree in business, Finance, Data Analytics, Healthcare Administration, Statistics, Computer Science, or related field
• 5+ years of experience in a business analyst, data analyst, or similar role supporting commercial or healthcare teams
• Proven experience building interactive dashboards in Tableau (Tableau Desktop and Server/Online)
• Experience with external market data (e.g., Definitive Healthcare, IQVIA, DocNexus)
• Experience in medical devices, healthcare services, or life sciences
• Hands-on experience with Salesforce.com
• Advanced Excel skills (pivot tables, formulas, data modeling)
• Excellent written and verbal communication skills; ability to present complex analyses to non‑technical audiences
• Strong problem‑solving mindset and attention to detail; ability to manage multiple stakeholder requests and competing priorities
• Tableau certification (e.g., Tableau Desktop Specialist)
• Preferred
• Salesforce Administrator or Salesforce Analytics experience
• Preferred
• Familiarity with ETL tools (e.g., Alteryx, Dataiku) and cloud data warehouses (e.g., Snowflake, Redshift, Azure)
• Preferred
• Familiarity with statistical analysis and predictive modeling techniques
• Preferred
• Experience with BI governance and dashboard lifecycle management
• Preferred

Tech Stack

• Amazon Redshift
• Azure
• Cloud
• ETL
• SFDC
• Tableau

Benefits

• medical
• dental
• vision
• life insurance
• short
• and long-term disability
• business accident insurance
• group legal insurance
• consolidated retirement plan (pension)
• savings plan (401k)
• vacation – up to 120 hours per calendar year
• sick time
• up to 40 hours per calendar year
• holiday pay, including Floating Holidays – up to 13 days per calendar year
• Work, Personal and Family Time
• up to 40 hours per calendar year