Drive customer on-time delivery metrics which are aligned with customer expectations.
Drive cross-functional projects to enhance operational efficiency and customer satisfaction.
Partner with Sales and Customer service to manage escalations and priorities, driving execution with Operations.
Foster strong relationships to facilitate smooth communication between customers and internal stakeholders.
Analyze data and regularly report on operational performance to executive management, identifying trends, opportunities, and areas for improvement.

Bachelor’s degree
3+ years of experience in order management, customer fulfillment, supply chain management, or operations
Must be able to stand for prolonged periods of time during an 8–10 hour shift to maintain production flow
Ability to travel up to 25% of the time
Must be eligible to work in the US without sponsorship now or in the future

Health Care Benefits : Medical, Dental, Vision
Wellness incentives
Retirement Benefits
Time off and Leave : Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty leave; military leave; purchased vacation
Disability : Short-term and long-term disability
Life Insurance and Accidental Death and Dismemberment
Tax-Advantaged Accounts: Health Savings Account; Health Care Spending Account; Dependent Care Spending Account
Tuition Assistance

Manager, Aftermarket Order Management

Key skills