Provide input to the writing of proposals and Statements of Work
Support delivery implementation and consulting services to meet Veeam Software solution design and deliverables
Provide overall project guidance (Project plans, Schedules, Communication Plans, Resource plans, Status updates, etc.)
Assist with assessment and design of solutions as well as post-installation issues
Assist with Veeam Software solution implementation effort estimation
Create white papers, solutions guides, best practices, custom documentation, etc.
Deliver onsite knowledge transfer on Veeam Software solutions
Document configuration and completed activities
Analyze installed environments and guide optimal Veeam Software configurations
Facilitate communication between client and Veeam support
Identify additional needs within the client’s environment that can be resolved with Veeam Software solutions
Provide input for improvement of process and documentation
Overnight business stays to meet company goals and objectives

VMware VCP, Microsoft MCSE or equivalent experience
Prince 2, ITIL, PMP, or equivalent experience
Bachelor’s Degree in technology required (A combination of education and experience will be considered)
Hands-on experience with Veeam’s Core products
Proven Consulting and Project Management experience
Significant experience and understanding of virtualization technologies such as VMware and Hyper-V
Experience with disruptive storage systems and technologies (Nimble, Nexsan, Actifio, Veeam, etc.)
Hands-on experience with networking protocols and equipment (Fibre Channel, Ethernet, Cloud services)
Experience with traditional storage and backup architectures (EMC, NetApp, IBM, HP/3PAR, Hitachi, Dell, etc.)
Hands-on experience with Enterprise applications (Exchange, SQL, Oracle, etc.)
Experience with Data Management, Data Protection, Data Analytics
Extensive experience with Data Center, Business Continuity and Operating Systems

Technical Account Manager

Key skills