Key skills
BIPower BICommunication
About this role
Role Overview
- Schedule managers and assign ambassadors to client accounts via the portal
- Manage financial charges for assignments and coordinate with Finance
- Administer Power BI portal and dashboards
- Oversee and prioritize all Optimization support requests
- Send follow-up communications and ensure timely completion of requests
- Assess portal functionality and recommend improvements
- Maintain personnel documentation and ensure compliance
- Identify and implement workflow efficiencies
- Communicates with ambassador network and support onboarding
- Lead and participate in team meetings
- Audit monthly expense reports according to policy
- Support training, performance improvement, and professional development initiatives
- Develop and update training resources and operational programs
- Troubleshoot travel challenges for ambassadors and ensure budget adherence
- Effectively partner and motivate across multiple layers of the organization
- Analyze results, align success measures, and communicate outcomes
- Perform other duties as assigned
Requirements
- Associate or bachelor’s degree in Business Administration, Office Administration, Administrative Assistance, Information Systems, or related field
- 2–5 years of experience in operations, coordination, or process management
- Experience with dashboards or reporting tools (Power BI preferred)
- Strong Microsoft Office skills
- Experience managing workflows or support processes
- English Advanced and excellent communication skills
Benefits
- 🎄 Christmas Bonus: 30 days, to be paid in December.
- 🩺 Major Medical Expense Insurance: Coverage up to $20,000,000.00 MXN.
- 🩹 Minor Medical Insurance: VRIM membership with special discounts on doctor’s appointments and accident reimbursements.
- 😁 Dental Insurance: Always smile with confidence!
- 💼 Life Insurance
- 🌴 Vacation Days: 12 vacation days.
- 📅 Floating Holidays: 3
- 📱 Cell Phone Reimbursement & Transportation Subsidy.
- 🌐 Hybrid Scheme: Enjoy the best of both worlds, remote and in-office work.
- 🌍 Multicultural Exposure: Work with operations within Mexico and the United States.
- 🎉 MezTal Internal Events: Strike a healthy balance between your professional and personal goals.
- 💸 Exclusive Discounts: Benefits with different companies for being part of MezTal.
- 📚 Academic Agreements: Access to national universities and language schools.
- 🚀 Career Growth: We will search for the best conditions for progressing in your career.