Human Resources Director

Role Overview

• Own the end-to-end talent lifecycle from acquisition onboarding, performance management, learning and development, engagement, retention and off-boarding aligned to our mission and talent strategy.
• Design an environment where people feel energized, included, and empowered to do their best work.
• Ensure that as the company grows, it never loses the "soul" of what makes BlackCloak special.
• Be an experienced, hands-on HR leader who thrives in a scaling environment, assessing what the organization needs, designing practical solutions, and rolling up your sleeves to implement policies, processes, and tools in a fast-paced, fully virtual environment.

Requirements

• 7+ years of HR experience building culture and leading teams at a high-growth technology start-up, with a strong focus on employee relations, with at least 2+ years in an HR Director Role.
• A "Customer-First" Mindset (Applied to Employees): You approach HR not as a gatekeeper, but as a service provider. You view every employee as a "customer" and are obsessed with making their journey seamless and rewarding.
• High Emotional Intelligence (EQ): You have a "sixth sense" for the mood of the room. You can navigate sensitive conversations, mediate conflict with grace, and remain a steady, empathetic presence during high-pressure seasons.
• Exceptional Communication & Storytelling: You can write a Slack announcement that people actually want to read. You know how to take a dry policy and turn it into a compelling narrative that connects to our company mission.
• Data-Informed Intuition: You don't just "feel" that morale is low; you use surveys, retention rates, and exit interview data to prove it—and then you use that same data to build a business case for the solution.
• The Ability to Build "Social Capital": You are a natural connector. You know how to build trust across all levels of the organization, from C-suite executives to entry-level interns, ensuring everyone feels they have an advocate in you.
• Adaptability in a Fast-Paced Environment: You don't just "handle" change; you lead people through it. You are comfortable with ambiguity and can pivot your strategy when the company’s needs evolve.
• Project Management Prowess: Whether it's a company-wide retreat or a new performance review cycle, you can manage multiple moving parts, deadlines, and stakeholders without breaking a sweat.
• Discretion and Integrity: You will be the vault for sensitive information. You must have an unshakable moral compass and the ability to maintain total confidentiality.

Tech Stack

• Vault

Benefits

• 100% Remote Company, within the USA
• Comprehensive Medical, Dental, and Vision plans with a 100% employer-paid monthly premium option for employees & 50% employer-paid monthly premiums for dependents.
• Health Savings Account with company contribution for eligible medical plans.
• Flexible Vacation Plan
• 10 Paid Company Holidays
• 100% employer-paid Life, AD&D and Short
• and Long-Term Disability Insurance
• 401k with Traditional and Roth options, including employer match.
• Company Equity
• Paid Parental and Pregnancy Recovery Leave
• Company and team off-sites and virtual events throughout the year
• Home office stipend