Human Resources Business Partner

Role Overview

• Act as a trusted resource for employees, helping to create a supportive, inclusive, and engaging workplace.
• Partner on engagement initiatives, pulse surveys, and feedback loops; translate insights into actionable steps at the team level.
• Identify themes and trends impacting morale, retention, and performance, and recommend targeted solutions.
• Identify development needs across teams and collaborate on training initiatives to strengthen leadership capability and employee growth.
• Support managers and teams through organizational changes, providing clear communication frameworks and practical tools.
• Help teams navigate growth, shifting priorities, and evolving roles with clarity and structure to drive alignment, accountability, and strong team health.
• Serve as a primary People partner for managers, providing practical guidance on day-to-day team leadership, performance management, and employee development.
• Coach managers on delivering feedback, setting clear expectations, navigating difficult conversations, and building strong team dynamics.
• Support managers in developing high-performing teams aligned with company values and goals.
• Lead and manage employee relations matters with sound judgment, discretion, and a balanced, fair approach.
• Partner with managers to proactively address underperformance through clear feedback, documentation, and development plans.
• Ensure consistent and thoughtful application of company policies and practices.
• Design, update and refine policies to reflect company growth and evolving needs.
• Maintain compliance with applicable employment laws while balancing employee experience and business priorities.

Requirements

• 6-10+ years of progressive HR Business Partner or Generalist experience
• Experience supporting and coaching managers across multiple business units
• Demonstrated ownership of performance management cycles, employee relations cases, engagement survey analysis and action planning and organizational change initiatives
• Strong coaching capability (feedback delivery, difficult conversations, accountability)
• Ability to build leadership capability at the frontline manager level
• Experience in a scaling or high-growth environment preferred
• Proven ability to manage sensitive employee relations matters independently
• Comfort with ambiguity
• Direct, clear communicator
• Ability to influence without authority
• Sound judgment in investigations and performance documentation
• Balanced, fair, and business-minded approach
• Strong working knowledge of employment law (multi-state preferred)
• Experience drafting and refining company policies
• Ability to balance compliance with employee experience

Benefits

• Training / Professional development opportunities
• 401(k) with 4% company match
• Summer Fridays
• Flexible remote/hybrid work options
• Paid parental leave
• Team lunches, events, and stocked kitchens
• Modern, collaborative office spaces in Asbury Park, New York City, Boston, Chicago, and Baltimore
• Medical, dental, and vision coverage
• Company-paid life and long-term disability insurance