Drive customer and market driven product ideation by identifying trends and solution gaps in utility operations, construction, maintenance practices, and safety processes.
Build and maintain strong, trust‑based relationships across IOUs, REC’s, and Municipal Utilities.
Conduct regular field visits, ride‑alongs, and technical conversations with Standards Engineers, linemen, and operations teams to uncover pain points and unmet needs.
Serve as the “voice of the customer” internally, translating real‑world challenges into validated product opportunity concepts.
Collect market intelligence on trends such as grid modernization, resiliency, electrification, renewable integration, and workforce challenges.
Collaborate with engineering and project management to scope, prioritize, and develop business cases for new product ideas.
Work in tandem with Hubbell sales to strategically engage key accounts and unlock access to technical and standards groups.
Support the Hubbell sales team during customer meetings, demonstrations, pilot programs, and product evaluations related to new concepts.
Partner with marketing to develop messaging that aligns with customer needs and utility operational language.
Map out key utility organizations, decision makers, influencers, and approval pathways within targeted accounts.