Executive, Client Services – On Demand

Role Overview

• Handling high-volume, time-sensitive requests from brokers with speed and accuracy.
• Maintaining oversight on all operational aspects of the flight, including permits, crew readiness, weather, and documentation.
• Coordinating tailored services beyond the flight.
• Taking control of fast-moving situations, making confident decisions, and keeping stakeholders informed.
• Building trust through clear, proactive, assertive, professional communication.
• Collaborating across global teams to deliver flawless execution under pressure.

Requirements

• Experience in client-facing roles (aviation, hospitality, luxury services, or related industries).
• A strong, confident communication style—able to lead conversations and push back when needed.
• Ability to manage multiple systems and platforms in real time.
• The ability to stay calm, accurate, and decisive under pressure.
• A resilient mindset and passion for delivering exceptional service.
• Flexibility to work shifts, as part of a 24/7 global operation.

Benefits

• Global exposure: Work with a diverse, international broker network and high-profile clients.
• Tech access: Use multiple platforms and interfaces to manage complex operations.
• Career growth: Clear paths to leadership and cross-brand opportunities.
• Learning & development: Tailored training, coaching, and opportunities to move across departments.