Assistant Director, Bass Connections

Role Overview

• Consult with faculty team leaders to provide guidance on best practices, troubleshoot challenges, and support consistent student/faculty experiences across all Bass Connections teams.
• Identify and track affiliated courses, working with faculty to promote interdisciplinary learning opportunities and connect students to relevant academic pathways.
• Serve as theme administrator for the Bass Connections Open channel (≈10 projects), including monitoring team progress, tracking budgets and no-cost extensions, managing communications with faculty, and offering support as needed.
• Serve as back-up support for other theme administrators and provide guidance during staffing transitions.
• Support the travel management process for project teams, partnering with the program coordinator to assess travel risk, update policies, and ensure teams follow Duke’s guidelines.
• Coordinate proposal submissions for grants and awards, manage reviews, prepare decision letters, and track funded projects and outcomes.
• Support student application cycles for year-long and summer project teams and support the process of establishing project teams for academic credit.
• Maintain participant and project databases, ensuring accurate data input and integrity for reporting and assessment.
• Support the Bass Connections Student Advisory Council or a similar student ambassador group, collaborating with the academic coordinator on recruitment, planning, and student engagement activities.
• Help recruit, train, and manage student assistants, as needed, who support administrative and communications functions.
• Develop and manage processes and content development for affiliated grants, fellowships, and courses such as: Collaborative Project Courses, Faculty Fellows Program, Collaborative Project Expeditions, Interdisciplinary Project Management, Graduate Academy.
• Create and update content for the Bass Connections Team Resource Center, ensuring teams have high-quality guidance, templates, and tools.
• Collaborate closely with the Bass Connections communicator to shape and execute communication strategies that advance program goals across digital, print, and event platforms.
• Serve as a key liaison between program leadership and the communicator—identifying story ideas, clarifying priorities, setting timelines, and ensuring execution of strategic communications plans.
• Manage major program events such as the Bass Connections Showcase and Fair, and partner with the program coordinator to staff and support student recruitment events including Blue Devil Days, orientations, and information sessions.
• Support the development of the annual report, assisting with content planning, story development, editing, and distribution.
• Draft and edit website content, write news stories, shape story concepts, and ensure all communications reflect program priorities and demonstrate impact.
• Manage the annual project description workflow, translating accepted proposals into standardized, public-facing descriptions and overseeing project team webpage creation and updates.
• Collect impact and outcomes data from project teams and collaborate with staff to ensure results are reflected across project pages and communications.
• Oversee archiving of project team pages, including updating profiles, tracking outputs, and ensuring long-term accessibility of program history.
• Develop alumni profiles and contribute to donor-facing materials in partnership with communications and development staff.
• Copyedit content to ensure clarity, accuracy, and alignment with the program’s voice and standards.

Requirements

• Bachelor’s degree is generally required
• At least two years of experience in higher education program administration or communications
• Experience supporting academic programs, interdisciplinary initiatives, or research-focused environments
• Strong writing and editing skills with experience producing public-facing content
• Experience managing events, coordinating multi-step processes, or engaging diverse stakeholders
• Attention to detail and the ability to manage multiple priorities simultaneously
• Ability to analyze program needs, solve problems proactively, and adapt processes over time

Benefits

• comprehensive and competitive medical and dental care programs
• generous retirement benefits
• wide array of family-friendly and cultural programs to eligible team members