Deliver engaging, high-quality customer experiences in both mobile and fixed retail environments.
Educate customers on ALSO vehicles, features, and benefits, guiding them through demo rides and early purchase consideration.
Support local sales goals by converting interest into qualified leads and sales.
Share customer feedback and insights with the Market Manager to improve execution and experiences.
Assist with the setup, execution, and breakdown of mobile demo experiences and local activation events, including driving the custom Rivian EV van to/from events.
Safely operate and maintain the local demo fleet, ensuring vehicles are clean, charged, and customer-ready.
Represent ALSO at community events, pop-ups, and partner activations.
Support daily retail hub operations, including opening and closing procedures, merchandising, and general upkeep.
Deliver best-in-class customer service and demonstrate active selling skills.
Help create a welcoming, on-brand environment that reflects ALSO’s premium and playful ethos.
Follow operational, safety, and compliance processes as directed by the Market Manager and/or Market Coordinator.
Requirements
1+ years of experience in retail, events, sales, hospitality, brand ambassador, or customer-facing roles.
A positive, proactive attitude and willingness to jump in wherever needed
you actively engage in your professional development.
Strong interpersonal and communication skills—you enjoy talking to people, telling a compelling story, and actively selling products and services.
Ability to work in a dynamic, field-based environment, including weekends and events
you have a flexible work style and enjoy variety in your work schedule.
Interest in cycling, electric vehicles and/or innovative consumer brands
your enthusiasm for our brand is infectious!
Ability to work collaboratively while also taking direction and feedback well
you are a charismatic and fun team player!
A strong connection to, knowledge of and comfort riding a bike in Austin is a plus!
Qualify as an authorized driver, meaning you are at least 21 years of age, have a valid U.S. driver’s license with a minimum of three (3) years of licensed driving experience, and can successfully complete a background screening and motor vehicle review
because you’ll be driving our demo van and fleet of bikes to meet customers where they like to ride!
Benefits
Robust health coverage. Excellent health, dental and vision insurance covered up to 100% by ALSO with FSA & HSA options.
One Medical membership and dedicated insurance advocates.
Rich fertility and family building benefits with Progyny.