The Senior Community Specialist is responsible for growing Razer’s community at an exponential rate through various content and engagement strategies that directly address Razer’s following on direct-engagement platforms like X, Discord and Reddit.
Manage day-to-day communications on the social media channels of Razer (X, Discord, Reddit and more) to grow the engagement and size of these channels exponentially.
This includes routine housekeeping, moderation, conflict resolution and enforcing of community house rules.
Manage and grow Razer’s discord community mod/volunteers to support its growth.
Create engaging, timely and relevant content across multiple social media channels to grow audience and increase engagement.
Develop and optimize Razer’s community and content playbook to ensure effective execution.
Maintain relationships and build out UGC content with content creators through active outreach efforts.
Manage an up-to-date calendar of social content with regular stakeholder communications to ensure timely delivery.
Conduct ongoing analysis and reporting of owned social media (and external channels) to provide industry/landscape insights as well as recommend suggestions for further improvement.
Perform ad-hoc department administrative duties as required.

BA/BS degree relevant discipline such as Communications, Marketing, Digital Media or PR, or equivalent practical experience
4-5 years of experience in community management or social media marketing
Language skills: fluent English is a must
Understanding of community management and engagement best practices with some hands on experience building out short-form video content
Have a good eye for creative content, and the ability to spot emerging social trends and identify gaming/pop-cultural references
Ability to work in a fast-paced environment, focusing on generating business results
Ability to work with global teams across multiple time zones and cultures
Must be a gamer

Senior Community Specialist

About this role