Serve as the first point of contact by maintaining a consistent front desk presence during core business hours, welcoming visitors and handling calls professionally.
Answer all incoming calls on the company main line and direct them appropriately.
Maintain office security by screening visitors, managing front office access, and keeping an accurate Daily Visitor Log.
Manage office and storage supplies: receiving, storing, issuing, reordering, and overseeing stock levels.
Assist and coordinate business travel arrangements for commercial team, including visa applications, flight bookings, and hotel reservations via Club Travel
Handle IT administration for new joiners, including laptop and email setup, Insight and GAL access (NHC/RHC requests).
Provides admin support sales team
Assists BDMs create and generate Sales Project (SP)
Works with PSO to complete SP, RFQ and SR
Owns the whole MA approval workflow
Follow up with pre-sales and access team on price request
Assists and escalate Insight issues
Manages change requests for billing issues
Manages termination and cancellation requests
Maintains and ensures CRM records are accurate and current
Provides general support for sales meetings and customer meetings
Provides logistic support during marketing events / conferences
Provides HubSpot support to sales team
Assists and supports FAST TRACK process

High Diploma or equivalent
3
5 years of admin and sales support experience in multi-countries business setup
Strong oral and written communication skills demonstrating courtesy, tact and effectiveness in dealing with others
Proactive, helpful, can-do attitude
Flexibility to adjust to a dynamic work environment
Reliable, punctual, and professional at all times
Neat, organized, and able to work independently and interdependently to prioritize, schedule and organize workload
Working knowledge of MS Office Suite
Experience with CRM is major advantage

Office Administrator – Sales Support

Key skills