Gather business requirements and API feedback from both internal and external sources, such as feedback from institutional customers, and continuously improve the API product through effective iterative mechanisms.
Study the competitive landscape and industry trends, transforming this information into actionable API product iteration plans that align with the company's actual needs.
Utilize data analytics to create data-driven insights to understand client behavior.
Cultivate and maintain robust relationships with customers and strategic partners, using their feedback to guide product enhancements and future development.

Minimum 3 years of experience in a technical, solution oriented role, preferably related to trading or technology platforms, especially in network and API endpoints.
Bachelor's or Master's degree in Engineering, Mathematics, or Finance.
Proactive and self-driven, with a logical and data-driven mindset, strong team collaboration skills, and effective communication abilities.
Proficiency in English & Conversational Mandarin preferred.
Able to think systematically with a clear problem-solving approach when facing issues; skilled at breaking down and simplifying complex problems. Not only from a tech lens but also from a revenue perspective.

Senior Technical Account Manager

Key skills