Be a Trusted Advisor: Lead value-based conversations with mid-market customers to understand their needs around ITSM, onboarding, and employee engagement
and offer tailored solutions that drive real impact.
Drive Smart Growth: Build and manage a healthy pipeline through proactive prospecting, virtual selling, and meaningful discovery
Navigate with Empathy: Work closely with buying teams, creating trust and clarity throughout the decision-making process
Own the Deal: Manage and close mid-sized opportunities with confidence, from negotiation through final agreement
Collaborate Across Teams: Partner with our Marketing, Solutions Engineering, and Customer Success teams to ensure a seamless experience for every customer

3+ years of experience in SaaS or mid-market sales, with a track record of exceeding targets and building strong customer relationships
A natural communicator who knows how to listen deeply, ask the right questions, and drive value
Solid understanding of SaaS platforms
bonus points if you've worked with employee experience (EX) solutions
Comfortable working in a fast-paced, evolving environment where your ideas are valued
A consultative, adaptable, and thoughtful approach
you're strategic but also hands-on when needed.

A culture of belonging: We embrace diverse perspectives and create space for everyone to thrive
Flexibility: Hybrid schedule with a supportive, people-first workplace
Purpose-driven work: You're helping organizations improve the everyday experience for their employees
Room to grow: Opportunities for development, mentorship, and career mobility

Account Executive – Mid Market

Key skills