Customer Success Manager, EOP Product Group
Mexico
Full Time
2 hours ago
No H1B
Key skills
Project Management
About this role
Role Overview
- Oversee planning and execution of software and applications
- Manage an internal team and partner with external suppliers
- Support programs to implement regional and global software and application strategies
- Collaborate with management for requisitions and financial planning
- Drive savings through leverage of scales
- Ensure support service level objectives and key performance indicators are met
Requirements
- Managing staff and line responsibilities
- Managing large-scale software and application services
- Service delivery, support and excellence
- Program/Project management experience
- General technical background
- Understanding of integration and how different applications talk to each other
- Process and service orientation
- Business processes
Benefits
- Health insurance
- Flexible work arrangements
- Professional development opportunities