Work closely with the Store Manager to oversee the store’s day-to-day operations.
Ensure the best possible experience for our customers and their pets.
Take full responsibility for the store when the Store Manager is unavailable.
Inspire and lead your team to create a fun, engaging, and customer-focused environment.
Drive sales performance and achieve key KPIs.
Oversee store operations, including recruitment, stock management, and compliance with health and safety.
Act as Duty Manager when the Store Manager is unavailable.
Lead by example and contribute to the store’s overall success.

Have at least 1 year of management experience in a retail environment.
Are passionate about retail and delivering exceptional results.
Are flexible to work a 7-day shift pattern, including weekends and bank holidays.
Have excellent communication and leadership skills to engage and inspire your team.
Are ready to commit to 6 months of training, covering customer service, health and safety, and pet care.

Annual bonus opportunities.
28 days paid leave, rising to 33 days after 2 years (including bank holidays).
Your birthday off to celebrate in style.
Life assurance worth 4x your annual salary.
A 4% company pension contribution.
Colleague discounts, including 20% off Pets at Home and 30% off our own-brand products.

Deputy Manager

Key skills