Develops Account Managers to ensure they have the necessary skills to be able to implement their role to the best of their ability and are able to become eligible to advance to the next level of their career.
Develop Team Supervisors to ensure that they are challenging their Account Managers to grow their accounts and are providing concise feedback.
Regularly assist Team Supervisors with client issues that have raised for our middle and growth client tiers.
Monitor and manage-up established team KPIs to the Director team, using internal dashboards.
Provide ongoing training to Account Managers from information and trainings given from Amazon
Serve as a point of escalation for key accounts.
Assist Director team with larger team initiatives.

Unlimited PTO: At Tinuiti, we believe you deserve time to rest, recharge, and enjoy life unplugged. When you prioritize time for yourself, you're able to bring your best self to work. That’s why we offer unlimited paid time off, a fully remote environment, and flexibility to take the time you need, when you need it. On top of that, we provide 20 paid holidays, including multiple long weekends, to ensure you have dedicated time to step away and disconnect. We're proud to offer above-industry standard work-life balance, consistently rated as one of the most loved benefits by Tinuitians year after year.
Healthcare: Medical, Dental, Vision, Life & Disability, Flex Spending Accounts
Retirement: Match up to 4% of your contributions at 100% with immediate vesting
Perks and Wellness: Fringe, Forma, Unlimited Telemedicine and Teletherapy available at no cost, Thankful giving, Equity
Parental Leave: Birthing parents receive 16 weeks of leave with 100% pay (partners 12 weeks) after the birth or adoption of a child.
Learning and Development: On-demand learning (powered by LinkedIn Learning), mentorship program, leadership and management development programs and resources

Senior Manager, Commerce

Key skills