Develop and maintain relationships with insurance companies
Collect payment from insurance companies on outstanding patient balances
Research and resolve problem accounts as needed
Maximize collections to achieve collection performance goals
Identify trends and perform root cause analysis on unpaid and underpaid claims
Research, appeal, and resolve claim rejections, underpayments, and denials with appropriate insurance payor
Develop and maintain positive working relationships with clinical personnel, teammates, and insurance representatives

High school diploma or GED, required
Associates or Bachelor’s degree, highly preferred
Ability to research and problem solve, using analytical and critical thinking skills
Healthcare and medical billing/collections experience is preferred
Intermediate computer proficiency in Microsoft Office including: Word, Excel, and Outlook
Demonstrated history of resolving challenging issues
Deeply built values of TEAM!

Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
Support for you and your family: Family resources, EAP counseling sessions, access Headspace ® , backup child and elder care, maternity/paternity leave and more
Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.

Revenue Specialist, I

Key skills