Product Analyst

Role Overview

• Understand and communicate client business needs and issues, operating rules, data structures, and standard operating procedures.
• Execute and suggest improvements to pre-defined operational procedures.
• Implement process improvement in operational workflows, working with Senior Data Analysts and Product Owners.
• Assist Product Owners to streamline the ideas to development processes, and the technical requirements processes.
• Enhance and maintain data products by understanding the data, product(s)/offering(s), client needs, and business goals.
• Collaborate with stakeholders regarding business objectives.
• Support product management with product development, and execution.
• Partner with Product management to create, maintain and update roadmap documentation.
• Assist teams towards common objectives and document the solutions/decisions made.
• Create technical requirements, user stories and test plans as part of an Agile methodological approach.
• Compare datasets / various inputs to ensure data quality and derive actionable insights.
• Apply quality checks and validations to the product delivery, reporting results and elaborative summary for internal team and important stakeholders.
• Coordinate with stakeholders across different time zones to ensure smooth working within timelines.
• Assist engineering teams with knowledge transfer and testing of new operational procedures and enhancements.
• Facilitate knowledge transfer and overall product knowledge for engineering, Engagement and other teams.
• Partner with stakeholders e.g. Engagement and Product Owners to understand client business needs and pain points with the intention to write user stories that address those needs.
• Work closely with product team: Owners, developers and testers to ensure that written requirements are clearly stated, and comprehensive.
• Build subject matter expertise in operational processes, data tools, content, and necessary technology, and Scrum / Agile methodologies.
• Remain updated on tools, techniques, and working models to enhance processes.
• Develop functional understanding of the product offering via the technology and deployment stack, to facilitate writing effective user stories, requirements and user acceptance criteria.
• Work on multiple client tasks simultaneously, strengthening analytical, task management, and communication skills.
• Keep track of unplanned internal and clients’ tasks arising from any developments to existing or new products.
• Maximize time management skills to balance workload in order to complete multiple deadline driven projects with a minimum of supervisory input.
• Conduct secondary research e.g. marketplace conditions, competitive environment, best practices to keep the product quality best-in class while being able to address clients’ questions related to the same.
• Coordinate and co lead design sessions to document feature requirements and guide stakeholders towards decision-making.
• Investigate issues and recommend solutions to improve processes.

Requirements

• Bachelor’s degree in computer science, Electronics/Communication, Electrical Engineering, or related fields.
• 1 – 2 years of experience using data mining languages/tools like SQL (for analysts), Excel. Exposure to stored procedures is a plus.
• Detail orientation with a strong focus on quality, analytics, and operations.
• Experience in Pharmaceuticals, Managed Markets Consulting or Analytics Consulting with broad based experience in, managed care, and/or analytics will be an advantage.
• Proven ability to work with global teams across different time-zones.
• Masters in these disciplines OR MBA/PGDM/Equivalent (preferred)
• Experience in product development, management, or operations (preferred)
• Strong knowledge of US Healthcare, payer/provider datasets, and managed care analytics (preferred)
• Familiarity with tools like Retool, Power BI and Power Query (preferred).

Tech Stack

• SQL

Benefits

• Health insurance
• Professional development