Operations Traffic Coordinator

Role Overview

• Assist the operations department in researching best routes and making bookings for domestic and international freight shipments
• Coordinate domestic and international import/export shipments via all modes of transport: air, trucking and ocean
• Review client manifests and prepare transportation documents
• Cultivate and maintain customer and vendor relationships
• Work closely with carriers, shippers, and consignees to ensure deadlines are met
• Other duties related to client projects, as assigned

Requirements

• 3 + years of Freight Forwarder experience; experience with live event import/export operations is a plus
• Associate or bachelor’s degree or equivalent industry or military experience
• Fluency in Spanish and English, both written and spoken, is required
• Basic freight forwarder knowledge; confidence with domestic and international air ocean, freight and trucking
• An excellent strategic mind – the ideal candidate will be able to expertly prioritize competing responsibilities, meticulously organize multiple complex projects, apply a sharp attention to detail to all work, and handle time-sensitive issues while remaining cool under pressure
• Excellent customer service & vendor relationship management skills
• Comfort with basic Excel functions, and a general ability to learn new software programs quickly
• Ability to pass a security background check

Benefits

• 18 vacation days
• 2 floating holidays
• 7 sick days
• 11 paid holidays annually
• Comprehensive medical, dental, and vision plans
• Employer contributions to HSA for high-deductible health plan
• Access to telemedicine through MDLive
• Mental health support through Employee Assistance Program
• 401(k) match
• Comprehensive employer-funded insurance (Basic Life, AD&D, Short-Term Disability, and Long-Term Disability)
• Generous paid parental leave
• Continuing Education Reimbursement
• Charitable Donation Matching
• Free tickets to client events (when available)
• Regular company events (like birthday lunches, sports outings, volunteer opportunities)
• Supplemental insurance options (accident, critical illness, hospital indemnity)
• Pet insurance through MetLife
• Potential discounts on home and auto insurance through Farmers Insurance