Operations Traffic Coordinator

Role Overview

• Assist the operations department in researching best routes and making bookings for domestic and international freight shipments.
• Coordinate domestic and international import/export shipments via all modes of transport: air, trucking and ocean.
• Review client manifests and prepare transportation documents.
• Cultivate and maintain customer and vendor relationships.
• Work closely with carriers, shippers, and consignees to ensure deadlines are met.
• Other duties related to client projects, as assigned.

Requirements

• 3 + years of Freight Forwarder experience; experience with live event import/export operations is a plus.
• Associate or bachelor’s degree or equivalent industry or military experience.
• Fluency in Spanish and English, both written and spoken, is required.
• Basic freight forwarder knowledge; confidence with domestic and international air ocean, freight and trucking.
• An excellent strategic mind – the ideal candidate will be able to expertly prioritize competing responsibilities, meticulously organize multiple complex projects, apply a sharp attention to detail to all work, and handle time-sensitive issues while remaining cool under pressure.
• Excellent customer service & vendor relationship management skills.
• Comfort with basic Excel functions, and a general ability to learn new software programs quickly.
• Ability to pass a security background check.

Benefits

• Enjoy a generous PTO package with 18 vacation days, 2 floating holidays, 7 sick days, and 11 paid holidays annually.
• Comprehensive medical, dental, and vision plans.
• Get employer contributions to your HSA if you choose a high-deductible health plan.
• Access to convenient telemedicine through MDLive and mental health support through our Employee Assistance Program.
• Secure your future with our 401(k) match and comprehensive employer-funded insurance (Basic Life, AD&D, Short-Term Disability, and Long-Term Disability).
• Generous paid parental leave for all parents.
• Grow professionally with Continuing Education Reimbursement.
• Charitable Donation Matching.
• Free tickets to client events (when available).
• Regular company events like birthday lunches, sports outings, volunteer opportunities, and more.
• Customize your benefits with supplemental insurance (accident, critical illness, hospital indemnity) and pet insurance through MetLife.
• Potential discounts on home and auto insurance through Farmers Insurance.