Develop, implement, and oversee a quality program comprising numerous and varied client programs and internal operations
Work closely with program managers, project teams, and other stakeholders to monitor, report, and enhance the quality of written deliverables, documents, and products
Stand up a comprehensive QMP for an engineering consulting team consisting of 250+ technical staff, providing requisite training and outreach
Chair a Quality Management Committee consisting of key program representatives
Serve as a proactive and engaged quality resource for technical project teams, sharing best practices and quality resources
Assist with efforts to leverage SharePoint library architecture and Power Automate capabilities to efficiently store, classify, and retrieve deliverable documents and associated metadata
Identify, track, and report quality metrics across various programs
Identify, communicate, and respond to quality-related issues in coordination with affected Project Managers, Program Managers, Group Managers, and the ERG Corporate Quality Manager
Support the implementation of Quality Assurance Surveillance Plans (QASPs) for multiple contracts
Assist in writing, editing, and refining progress reports and other quality-focused documentation
Review written deliverables to ensure alignment with quality plans
Manage the services of a dedicated copy editor to provide document reviews and technical writing training sessions for project team members
Conduct regular audits and inspections to ensure compliance with company standards
Drive continuous improvement initiatives to enhance quality and efficiency across all project stages
Compose and/or review quality management sections for major contract proposals
Requirements
Bachelor’s degree in engineering, science, business, or related discipline
At least 8 years of quality experience, including 3 years as a Quality Program Manager
Experience designing and implementing organizational quality programs and leading quality oversight committees
Direct experience supporting engineering consulting services (rather than manufacturing or Information Technology)
Demonstrated ability to collaborate and communicate effectively with diverse groups of stakeholders
Excellent verbal/written communication, problem-solving, conflict resolution, and decision-making skills
Familiarity with quality-assurance methodologies, tools, processes, metrics, analyses, and documentation
Relevant certifications (e.g., Six Sigma, ISO, CQA) preferred
Experience utilizing SharePoint, Power Automate, and the Microsoft Office suite
Must currently hold or be able to obtain a Department of Defense Secret-level security clearance
Must be a U.S. citizen as this position is not eligible for Limited Access Authorizations
Benefits
health and dental insurance
life insurance
long-term disability
educational benefits
FSAs
a generous 401k plan
profit sharing
an EAP
11-20 paid vacation days per year
10 paid holidays per year
56 hours or more of sick leave (based on the state you work in) per year