Providing safe, effective and high-quality patient care as a practising clinician.
Managing Clinical Team Leads in day-to-day service delivery.
Overseeing operational workflows to ensure clinical safety, SLA adherence and service efficiency.
Monitoring key performance and cost metrics, with the ability to interrogate and interpret datasets confidently to support improvements in service delivery and clinician utilisation.
Maintaining accurate documentation and improving processes, leveraging technology and automation where appropriate.
Mapping and understanding the end-to-end clinical journey, including the data points contributing to operational metrics and translating that data into actionable improvements.

Experience working within clinical operations in digital health or technology-enabled healthcare settings.
Experience supporting the delivery of high-volume clinical services in fast-paced environments.
The ability to balance daily operational execution with practical workflow improvements.
Strong data literacy
comfortable working with clinical and operational data, interpreting trends, spotting anomalies, and communicating findings clearly to clinical and non-clinical stakeholders.
Proficiency with data tools (e.g. Excel, Google Sheets, SQL, Looker, or similar) to extract, analyse and present operational performance data.
Familiarity with technology-enabled workflows, including automation or AI tools that enhance efficiency and safety.
Applied clinical knowledge in practice, either as a registered clinician or through close collaboration with prescribers and multidisciplinary teams.
Experience collaborating across functions, including Product, Operations and Commercial teams, to ensure clinical processes are implemented effectively.

Share options.
25 days holiday, plus bank holidays (increasing to 30 the longer you stay with Numan).
Health insurance with Vitality.
Electric car salary sacrifice scheme with Octopus.
Enhanced maternity and parental leave.
Nursery benefit provided by YellowNest.
Employee assistance programme (access to therapy, financial planning and discounts).
Generous pension (includes both employee and employer contributions).
Flexible working options, including a dog-friendly office in Farringdon.
Personal training and development budget via Learnerbly.
Wellhub membership, giving you access to over 2,000 locations in the UK.
Cycle to work scheme.
Season ticket loan.
Discount on Numan products for your friends and family.
Paid volunteering days.
An additional 2 weeks off once you reach your 5th anniversary with Numan.

Clinical Operations Manager

Key skills