Senior Sales Manager

Role Overview

• Meets and exceeds revenue goals by developing new accounts and growing current hotel accounts in a profitable and win-win selling approach
• Achieves a minimum of 90% of productivity goals and 100% of activity goals, as established by management
• Targets results-oriented high revenue potential sales calls to ensure a successful direct sales program, in accordance with goals established by department budget and marketing plan
• Must have own reliable transportation and possess a valid state drivers license in order to make sales calls
• Maximizes current hotel key accounts by identifying and capturing those that offer revenue growth
• Captures competitor's accounts through networking, research and reader board surveys in order to target and solicit those most probable to generate new business
• Acquires referrals from existing accounts: Follows up on all leads within 48 hours of receipt in an effort to create new business for the hotel
• Plans and implements an on-going Targeted Account Development "hit list" in order to create new revenue and acquire valuable hotel contacts, and contracts
• Continually targets and prospects for new business through telemarketing, individual creativity and innovation
• Utilizes yield management techniques by profitably negotiating room rates and function space commitments in order to enhance the hotel's financial performance
• Maintains well-documented, accurate, organized and up-to-date file management system in order to serve client and employer in the most expedient, organized and knowledgeable manner.

Requirements

• High School diploma /Secondary qualification or equivalent
• Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards
• Must have dexterity/mobility to meet clients on and off premises, to tour property and attend functions, to climb stairs, use door keys and operate basic office equipment
• Vision to read fine print and computer screens, to see colors, to observe rooms in poorly lit conditions
• Understand and follow verbal/written instructions
• Work on more than one task at a time
• Develop strong internal and customer relationships
• Set and manage priorities and plan activities in advance
• Solve problems and make sound business decisions
• Respond to coaching, feedback and training
• Strong and effective sales skills.
• Being passionate about people and service.
• Strong communication skills are essential when interacting with guests and employees.
• Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc.
• Basic math skills are used frequently when handling cash or credit.
• Problem-solving, reasoning, motivating, and training abilities are often used.
• Have the ability to work a flexible schedule including nights, weekends and/or holidays

Benefits

• Salary Range from $70,000 to $72,000 plus bonus potential
• STD, LTD, and Life Insurance-company paid
• Team Driven and Values Based Culture
• Medical/Dental/Vision
• Vacation & Holiday Pay
• Same-day pay available
• Employee Assistance Program
• Career Growth Opportunities/ Manager Training Program
• Reduced Room Rates throughout the portfolio
• Third Party Perks (Movie Tickets, Attractions, Other)
• 401(k)
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Life insurance
• Parental leave
• Referral program