Operations Manager

Role Overview

• You are responsible for guest satisfaction — and therefore for organizing the daily operations at the HANS IM GLÜCK location.
• You lead the entire team, motivate your employees, create staff schedules for the kitchen, bar and service areas, and conduct regular training sessions.
• You monitor key performance indicators such as productivity, personnel costs and food cost.
• Carrying out daily and monthly accounting as well as bank deposits is of course part of the role.
• You ensure that hygiene regulations and occupational health and safety laws are followed at all times.
• You are the primary point of contact for questions from guests and employees.

Requirements

• Vocational training in (chain) gastronomy/restaurant management or a related field.
• Commercial experience, in particular in personnel management and cost control.
• Genuine team spirit.
• You are open-minded and enthusiastic.
• You can motivate others and have strong interpersonal skills.
• Willingness to get involved: you enjoy hands-on work, take responsibility and are a doer.
• Service orientation and flexibility.

Benefits

• Enjoyable work in a great team.
• Varied tasks and a relaxed atmosphere (informal culture, no uniform, mutual respect and collaboration at eye level).
• A secure position with fair and punctual pay.
• A conveniently located workplace in a central area.
• Free drinks and discounted staff meals.
• Individual promotion and training opportunities through our in-house academy.
• A company that is growing sustainably.