HR Representative

Role Overview

• Ensures that company’s HR processes and procedures are updated and aligned with the latest HR trends, practices, and legal requirements
• Be the first point of contact for all HR-related queries, act as first line of support for all inquiries from employees and managers regarding programs, policies, and procedures
• Assist with onboarding process of the new employees, coordinating benefits enrollments, onboarding new hires, administering payroll, administering employee time-off and scheduling, and administering employee benefits
• Preparation of employment contracts and other documents related to employee onboarding and post-onboarding requirements by the employee i.e. Salary Letters, Employee Confirmation letters, etc.
• Perform new hire onboarding and benefits enrollments, and assist with payroll administration and employee time-off and scheduling
• Maintaining personnel records, managing HR documents and updating internal databases
• Documents submission/collection to and from the relevant government offices
• Keeps abreast of human resources and current employment law changes affecting the company
• Immigration: support and process visa application for employees and their dependents. Including preparation of documents related to the residence visa applications.
• Collaboration with various stakeholders, including employees, managers, and external partners, customers
• Serve as an escalation point for our clients and clients’ employees and make sure their issues and concerns could be solved quickly
• Building and maintaining positive employee relations
• Handling sensitive employee information and maintaining confidentiality
• Assist with collecting data and reporting for internal audits
• Other Ad Hoc Projects being requested

Requirements

• A strong understanding of HR principles, practices, and local employment laws
• Work experience as an HR & Admin Officer, HR Administrative Assistant or similar role
• Excellent verbal and written communication skills in English and French
• Awareness and appreciation for cultural differences
• Skilled at analyzing problems, identifying solutions, and making sound decisions
• Ability to work in dynamic environments with changing priorities
• Flexibility in managing multiple tasks and priorities
• Knowledge of HR systems and technology tools (optional)