Media Production Operations Lead

Role Overview

• Translate strategic vision into operational plans and actionable priorities.
• Oversee daily operations across producers, videographers, and coordinators, ensuring smooth workflow, adherence to deadlines, and high-quality output.
• Develop, implement, and continuously refine processes, workflows, and operational systems to maximize efficiency, scalability, and consistency in media production.
• Serve as the primary liaison between the Media Production Studio and internal stakeholders, facilitating clear communication, and alignment.
• Monitor project timelines, budgets, and KPIs, providing actionable insights and regular reporting to the Head of Media Production.
• Issue weekly or monthly reports and updates for the Head of Media Production Studio.
• Manage relationships with external vendors and freelancers ensuring consistent timely delivery and cost-effective execution.
• Identify operational bottlenecks, proactively troubleshoot issues, and escalate when necessary to maintain smooth execution of projects.
• Drive planning efforts within the department, including goal-setting, resource planning, and prioritization of initiatives.
• Ensure that media content is not only produced but effectively promoted, distributed, and tracked across all relevant channels and platforms, including OTT services, TV, Cable networks, and film festival circuits.
• Oversee promotional campaigns for media content, ensuring visibility, audience engagement, and brand alignment across OTT, TV/Cable, and festival platforms.
• Lead the strategy and execution of film festival submissions, screenings, and festival-related promotions, maximizing exposure and opportunities for the organization’s content.
• Act as a decision-maker in the absence of the Head of Media Production, exercising judgment and discretion in operational and strategic matters.
• Collaborate with leadership to identify opportunities for departmental growth, innovation, and optimization of media production capabilities.
• Facilitate vendor negotiations, contracts, and service-level agreements, ensuring strategic alignment with departmental goals.
• Support talent management initiatives, including recruitment, and onboarding for media production team.
• Stay current on industry trends, emerging media technologies, and best practices to inform department strategy and maintain competitive advantage.
• Serve as an ambassador for the department’s culture, values, and strategic priorities across the organization.

Requirements

• 6+ years of experience in management, with demonstrated ownership of complex, multi-channel content initiatives.
• Proven ability to translate strategic objectives into operational plans, workflows, and measurable outcomes.
• Demonstrated success managing timelines, budgets, KPIs, and performance reporting in a fast-paced production environment.
• Strong project and resource planning skills, with the ability to prioritize initiatives and allocate resources effectively.
• Excellent communication and stakeholder management skills, with experience serving as a primary point of contact between creative teams, leadership, and partners.
• Experience negotiating vendor contracts, service-level agreements, and managing cost-effective external partnerships.
• Experience supporting talent management efforts, including hiring, onboarding, and team development.

Benefits

• Paid Time Off (PTO) and Company Paid Holidays
• 100% Employer paid medical, dental, and vision insurance plan options
• Health Savings Account and Flexible Spending Accounts
• Bi-weekly HSA employer contribution
• Company paid Short-Term Disability and Long-Term Disability
• 401(k) Retirement Plan, with Company Match