Key skills
ITSMMacOSJira
About this role
Role Overview
- Own the administration of the Identity Provider and manage the full employee IT lifecycle
- Handle backend management of essential internal tools and optimize workflows
- Implement and maintain device policies across Windows and macOS endpoints
- Act as the escalation point for complex technical issues and proactively identify trends
Requirements
- At least 5 years of experience in IT support or systems administration
- Strong hands-on experience with Identity and Access Management using JumpCloud or similar
- Comfortable administering Google Workspace or M365
- Proficient with ITSM tools, ideally Jira Service Management
- Fluent in English, both written and verbal
- Scripting skills to automate administrative tasks (Preferred)
Tech Stack
- ITSM
- MacOS
Benefits
- Flexibility to work in a remote or hybrid model across Europe
- Opportunity to become a stock options holder
- Supportive and eco-conscious corporate culture
- Work & Swim program in Cyprus
- Continuous personal and professional development opportunities