Understands organizational objectives and makes decisions in partnership with the Store Manager that align with Company priorities and values
Develop sales strategies, initiatives and growth across all categories; communicates goals to the team, tracks store’s performance at all times and achieves sales
Develops clienteling strategy; implements and monitors over time, to achieve business goals and objectives in partnership with the Store Manager
Understands changes in market with potential impact on business performance and supports the execution of sales strategies/tactics
Acts as brand ambassador in the market/mall to drive loyalty and business (i.e. charity events, local associations, mall initiatives)
Resolves customer issues in a timely manner while being solution-oriented and forward thinking; partners with the Store Manager and/or District Manager as needed
Develop team to build long-term relationships with customers to drive business
Ensures all daily tasks are completed without negatively impacting service of Coach standards
Builds trusting relationships with peers and team; acts as advocate for the Brand
Evaluates performance of all team members and provides consistent and timely feedback; creates and modifies action plans for the continuous development in partnership with the Store Manager

1 to 3 years of previous management experience in a luxury retail service environment preferable.
Possess current knowledge of fashion trends and competition in the marketplace.
High school diploma or equivalent; college degree preferred.
Proficient with MS Office (Microsoft Word, Excel, PowerPoint and Outlook).
Experience using retail systems (i.e. labor management, inventory systems, sales reporting, etc.)
Ability to execute at a fast pace.
Ability to communicate effectively with customers and team.
Ability to maneuver the sales floor, sales shelves, and stock room; climbing, bending, and kneeling are required.
Ability to frequently lift and carry up to 25 pounds and, at times, lift and carry product/cartons up to 50 pounds to process product shipment/transfers.
Ability to meet Coach Scheduling & Availability Expectations, including ability to work a flexible schedule, including nights, weekends, and holidays high retail traffic and sales days.

Assistant Store Manager – Women's

Key skills