Product Owner

Role Overview

• Own and continuously refine the product backlog for one or more digital products (e.g. quotation portals, e‑procurement integrations, self‑service, Salesforce features, AI tools)
• Write clear user stories, acceptance criteria and epics, reflecting business rules, edge cases and regulatory constraints
• Prioritize backlog items based on business value, user impact and technical feasibility, in alignment with the Digital Product Manager and stakeholders
• Support sprint planning, backlog grooming, daily stand‑ups and sprint reviews, ensuring clarity and alignment for engineering teams
• Work closely with Commercial, CX, Operations, Finance, Supply Chain and Customer Service to deeply understand processes and pain points
• Spend time in the field (customers, distribution centers, internal operations) when needed to refine requirements and validate solutions
• Translate business language into technical specifications that are understandable for development teams
• Help identify, refine and specify AI and GenAI features (e.g. quotation robots, email classification, recommendation engines, predictive scoring)
• Work with Data, IT and vendors to ensure that AI use cases are well‑defined, testable and integrated into user flows
• Collaborate with UX Designers to ensure user stories reflect UX requirements and usability standards
• Participate in UAT, demos and validation with business stakeholders, ensuring that delivered features meet expectations and regulatory requirements
• Support defect triage, prioritization and resolution
• Monitor product and feature performance (usage, errors, adoption, cycle times) together with the Product Manager and Data team
• Use feedback and data to propose backlog improvements and refinements
• Contribute to post‑implementation reviews and continuous learning loops
• Maintain updated documentation of requirements, flows, rules and dependencies
• Support preparation of materials for steering committees, status reports and executive updates

Requirements

• Bachelor’s degree
• Fluent in English level
• Fluent in Spanish level
• Six years of experience as Product Owner, Business Analyst, Digital Analyst or similar, preferably in digital transformation or CRM/e‑commerce/portal projects
• Strong experience writing user stories, acceptance criteria, process flows and functional specifications
• Familiarity with Salesforce and/or other enterprise CRMs, and digital channels (B2B/B2C portals, e‑commerce, e‑procurement, self‑service)
• Experience collaborating closely with engineering/IT teams in Agile environments (Scrum, Kanban, SAFe or similar)
• Ability to understand end‑to‑end business processes (quotations, order‑to‑cash, pricing, approvals) and translate them into system behaviors
• Exposure to AI / GenAI use cases as part of product requirements is advantageous

Benefits

• A competitive Salary and flexible Benefits Package
• Health insurance
• A commitment to our employees lives at the core of our values
• A wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage
• Medtronic Incentive Plan (MIP)