Provide technical knowledge, process, and tools to the site operations team as a Subject Matter Expert (SME) with new campus design, systems’ operations, incident RCA, training, vendor management, maintenance optimization, and troubleshooting to ensure continuous, reliable, and efficient operations of critical environment.
Drive improvements in critical system performance, water and electrical usage efficiency, and critical infrastructure reliability.
Provide subject matter expertise and leadership required to drive a safety culture that eliminates risk and injury to personnel.
Utilize subject matter expertise to ensure Aligned develops industry leading processes and procedure to meet customer requirements, ensure proper operation of critical infrastructure, reduce OPEX through quality maintenance practices, and drive efficiency throughout operations.
Develop BCP and Runbook standards for approval involving site management, vendor management, maintenance practices, alarm, and incident management, and compliance.
Perform root cause analysis, lead incident deep-dives, and communicate subject matter expertise as needed to support customer communications during and following an incident.
Collaborate with customer operational needs to ensure Aligned is aware and keeping pace with industry technical developments.

8+ years relevant mechanical industry experience or mechanical trade level experience
Bachelor’s degree in related field plus 4+ years relevant mechanical industry experience will be considered in lieu of 8+ years mechanical industry experience
Advanced experience with interpreting construction drawings and equipment specifications
Ability to analyze critical infrastructure sequence of operations, design parameters, alarms and indicators, and performance trends
System matter experience in the life cycle of data center operations from design, acceptance, operations, maintenance, troubleshooting, and event management
Expertise to create standards and programs required to ensure “best in breed” data center operations
Strong written and verbal communication skills.
Strong customer service acumen.
May travel at times up to 30%

Operations, SME Mechanical

Key skills