Drive the build, execution, monitoring & ongoing implementation of scalable products and processes that enable us to deliver on core business challenges
Leverage your operational expertise to identify opportunities for improved efficiency and automation
Support and lead cross-functional efforts with our product, engineering, payer, and CX teams to drive core ops processes and achieve team OKRs.

3-5 years of experience in consulting / operations / investment banking or related experience; operations experience at a high-growth startup is a plus.
You are a self-starter, and are constantly pushing toward clarity and execution.
You are highly data-driven and can drive complex analyses to identify key actionable insights.
You are a collaborator who proactively partners across teams while holding others and yourself accountable for business results.
You are a systems thinker, inclined to solve problems with product and automation.

Equity compensation
Medical, Dental, and Vision coverage
HSA / FSA
401K
Work-from-Home Stipend
Therapy Reimbursement
16-week parental leave for eligible employees
Carrot Fertility annual reimbursement and membership
13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st
Flexible PTO
Employee Assistance Program (EAP)
Training and professional development

Senior Operations Associate

Key skills