Act as the liaison between Cority and clients based on assigned projects. Validate that assigned clients are satisfied with all Cority provided software and services. Ensure lead consultant is involved in appropriate corrective actions and/or recommendations to Cority management.
Follow Cority Implementation Methodology (CIM) for all customer implementations. Establish, in conjunction with the client and Cority PM, a plan for management of the project implementation including intervention where timeline milestones are being delayed or missed.
Guide and teach clients on the configuration of Cority software to meet business requirements. Provide recommendations to clients on how to align business practices to standard Cority software functionality.
Develop and conduct standard & client tailored training sessions for end-users and train-the-trainer programs.
Requirements
A graduate of a university program in occupational health & safety, industrial hygiene, occupational health, business administration or computer science or a related program with equivalent work experience
Minimum of 3 years in software implementation experience desired.
Industry experience in the field of safety, medical, environmental or industrial hygiene preferred. Professional designation (CIH, CSP, CSRP, COHN) a definite asset
Must have a comprehensive knowledge of system implementation life cycles and project management methodologies
Benefits
An opportunity to work in a values-driven, performance oriented, dynamic and growth focused culture
We support a remote working environment with a one-time home office allowance and subsidized monthly internet allowance
Competitive health benefits, dental plans, and retirement savings plan (RRSP, 401K plan etc.)
Annual fitness allowance
Mental health support provided through access to Calm Premium meditation app and access to Talkspace
Access to Udemy, internal training programs, annual training allowance and certifications (if applicable), and High Talent Programs