Oversee the entire operation of the conference center, ensuring that all services are delivered efficiently and to the highest standards.
Manage multiple departments.
Report to the General Manager at the Ann Arbor campus.
Support finance functions for LA Ross through Ann Arbor resources.
Maintain and follow all wage & hour compliance for local employees.
Conduct all required new hire paperwork and maintain employee files for employees on-site.
Coordinate payroll functions and check distribution.
Assist leadership on special projects.
Develop and maintain client relationships to grow base business and improve retention of account base.
Accountable for business reviews and key interactions with key clients within the local market.
Review and analyzes business performance using plan data and recommend decisions/approaches to address key operational opportunities and levers.
Responsible for recruiting, hiring, training, coaching, and counseling management staff and front-line personnel.

At least five years’ experience in operations management in a related field
Requires a bachelor's degree or equivalent experience
High energy level that is communicated to the team and exhibits a proven track record for growing business.
Outstanding interpersonal and communications skills (both verbal and written)
Ability to lead in a diverse environment with a focus on client and guest service
Candidates must be available to work nights, weekends, and holidays as needed.

Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources.
Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage.

Director of Operations

Key skills