Serve as the primary HR contact for a portfolio of clients, building strong, trust-based relationships and becoming their go-to advisor for day-to-day people questions and challenges.
Provide practical, on-call HR guidance across areas like hiring, onboarding, performance conversations, employee relations, policy interpretation, and terminations.
Help clients build stronger foundations by advising on performance management processes, compensation reviews, engagement strategies, and clear, compliant documentation such as handbooks and job descriptions.
Ensure clients remain compliant with employment standards across North America, flagging risks early and providing clear, actionable guidance.
Guide clients through change, including growth, restructuring, leadership transitions, and culture development.
Identify when a client would benefit from additional project-based HR support and introduce those opportunities to expand the partnership.
Collaborate with the broader Strategic HR Services team to share insights, strengthen our offerings, and ensure consistent, high-quality client support.
Requirements
Legally able to work in Canada and located in Calgary, AB
Minimum 5+ years of experience as an HR professional, preferably in a client-facing or consulting capacity
Experience in a management or leadership role is preferred
Bachelor’s degree in Human Resources, Business Administration, or a related field
HR certification (SHRM-CP, SHRM-SCP, CHRP) is preferred
Experience working in a fast-paced, multi-client environment
Strong knowledge of HR tools, technologies (e.g., BambooHR), and best practices
Ability to manage multiple clients and prioritize tasks effectively in a fast-paced environment
Strong problem-solving, organizational, and time-management abilities
Comprehensive understanding of employment laws and compliance requirements
Excellent interpersonal and relationship-building skills.
Benefits
Comprehensive benefits package including health, dental, and vision coverage
Generous time-off plan that includes 3 weeks vacation, 15 flex days, and unique perks like Passion Day and MeMonday