About this role

Managing O2C cases: billing corrections, unapplied cash, short‑pays, disputes, high‑risk overdue items.
Performing detailed account reconciliations and ensuring accuracy of customer financial data.
Analyzing recurring issues and recommending corrective or preventive actions.
Collaborating with Sales, Finance, Customer Service, and Logistics to resolve cross‑functional issues.
Maintaining and updating SOPs, work instructions, and process documentation.

Minimum 6 months of O2C experience, covering billing, collections, cash application, and account reconciliation.
Minimum educational qualification: High school diploma.
Solid understanding of accounting principles and internal controls.
English and Hungarian – minimum B2 level.
Proficiency with ERP systems (SAP preferred), reporting tools and Excel.
Ability to train, coach, and guide colleagues.

Flexible and dynamic work environment involving teams spread across different global locations.
Communities with shared interests and identities, all working together to advance diversity, equity and inclusion within the workplace and society.
Access to various training programs and platforms (e.g.: content provided by Pluralsight, Harvard and Coursera).
Attractive benefits package (meal tickets, medical services, Benefit online, Employee Share Option Plan).

C2C Collections Process Expert, Hungarian

Key skills