Implement the TigerConnect solutions and products by leading the initial software build by developing and owning Project Plans; this will include: Controlling scope, schedule, dependencies, and resources on concurrent projects
Identify and mitigate project risks and develop contingency plans as needed
Establish and maintain effective communication channels with project stakeholders, including status reporting and escalation of issues
Provide leadership and direction to project team members, including managing resources, providing guidance and feedback, and promoting teamwork and collaboration
Collaborate with cross-functional teams, including product management, engineering, solution design, and clinical teams, to ensure alignment and successful delivery of the project
Ensure resource availability and allocation by working with management team, customers, vendors, and 3rd parties, as applicable.
Execute Organizational Change Management Plans with customer analysis on user training, managing clinical and administrative users, and supporting customer onboarding
Track project performance with reports regarding project status, budget, metrics, and resource allocation, producing critical insights for executive and leadership reporting and decision-making
Adhere to project management best practices and provide feedback for ongoing internal process improvement

8+ years of comparable project management experience plus demonstrated success in enterprise project management, preferably in a healthcare or SaaS environment
Bachelor’s degree in STEM, Business, or related fields
Expert knowledge of project management methodologies, tools, and business systems, with demonstrated proficiency in project planning, research, analysis, development methodologies, solution architecture, and systems administration
Experience in establishing and delivering formal Organizational Change Management, Benefits Realization success metrics, education, and training, along with creating and presenting clear, concise, and well-edited communications to stakeholders, including executive leadership
Exceptional customer relationship skills – proven ability to collaborate and communicate with both technical and non-technical personnel
Strong critical thinking skills to evaluate alternatives and present solutions consistent with business objectives
Ability to obtain and communicate technical information and requirements to non-technical audiences
Passion, integrity, high energy, and a sense of humor
Superior organizational skills – demonstrated ability to multi-task and manage multiple projects at a time while maintaining precise attention to detail
Ability to travel up to 30%

Excellent Medical, Dental, and Vision insurance for you and your family plus a 401k match
Focus on your well-being through our wellness reimbursement program and company-wide wellness days (extra days off to rest and recharge)
Our flexible time off lets you work hard and play hard—on your schedule
Join a mission-driven team committed to making a real impact in the world of healthcare

Implementation Project Manager

Key skills